How Urgent Care and Walk-In Clinics Use Manifest MedEx’s Longitudinal Patient Records to Improve Workflows and Care
Dr. Mike’s Walk-In Clinics has served the Hi-Desert area for more than 20 years with locations in Apple Valley, Victorville, Barstow, and Hesperia. The medical practice group is passionate about making healthcare easy and accessible to the community and provides urgent and primary care services for more than 120 patients daily.
In 2021, Dr. Mike’s offices faced the challenge of obtaining medical records from outside providers. Getting longitudinal patient histories helps the clinicians ensure they are providing the right care quickly. The staff spent time chasing updates from specialists, calling hospitals for discharge information, and getting signed authorization forms for the hospitals to release patient medical records, which was a burden on both the staff and patients.