MX Engage
MX is among the first to connect SHIE with health information exchange (HIE) at scale. We bring together whole person data that is traditionally siloed, giving one view of a person’s social care risks and needs. Authorized care teams can use built-in tools to coordinate care directly, without tracking down records across separate systems, closing the gap between clinical care and the community-based needs.
Integrated Care Toolset
Use built-in tools, like intake forms and behavioral health screeners, to understand social needs and care
Closed-Loop Coordination
Move beyond the blind spot of sent referrals. Use MX Engage to make, track, and verify service delivery.
The Social Care Record
Access a longitudinal view of an individual’s social needs (housing, food, transportation) alongside their clinical and behavioral history.
Operational Backbone
Successfully navigate the complexities of community-based initiatives like CalAIM, Enhanced Care Management (ECM), and Community Supports (CS).
Multi-pronged data protection
We prioritize individual privacy and data security through a sophisticated combination of client consent, care team authorization (attribution), and defined user roles.
Role-Based Access
Navigators, Operators, and Admins only see the specific social, behavioral, or clinical data they are permitted to access per client consent.
Secure Permissions
For users with permitted MX Access credentials, the SHIE provides the ability to view deeper clinical demographics and health history to inform social care decisions.