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Claudia Williams


Claudia brings over 20 years’ experience catalyzing and scaling improvements in healthcare to her role as the chief executive officer of Manifest MedEx. Previously the senior advisor for health technology and innovation at the White House, Claudia helped lead President Obama’s Precision Medicine Initiative. She has collaborated with private and public partners that are leveraging health information technology, new payment models, and open data to remake the digital landscape in healthcare. 

Before joining the White House, Claudia was director of health information exchange at HHS, and was director of health policy and public affairs at the Markle Foundation. She holds a master’s in Health Policy and Management from the Harvard School of Public Health and a bachelor’s from Duke University. She served as a Peace Corps volunteer in Botswana.


Erica Galvez

Chief Strategy Officer

Erica is a recognized expert on health information exchange and interoperability. She most recently led the HIE work for Aledade, with ACOs spanning 15 states and accounting for more than $1.5B in annual health care spend. She led efforts that tripled the company’s hospital connectivity, and evolved the use of health information to reduce avoidable hospitalizations and emergency department encounters.

Prior to Aledade, she led the Office of the National Coordinator for Health IT’s (ONC’s) Interoperability Portfolio. She also served as one of the directors of ONC’s State HIE Program and as program manager for AHIMA’s State-Level HIE Consensus Project. Erica came to the HIE space through years of healthcare quality and patient safety research at The Joint Commission. She holds a master’s from the University of Colorado, Boulder, and a Six Sigma yellow belt from the University of Wisconsin, Madison.


David Kates

Chief Technology Officer

David leads the technology, security and scalability programs for the Manifest MedEx network. Before MX, David has served in senior leadership roles at Wellpass, Inc (CTO), The Advisory Board Company, NaviNet, WebMD, Hx Technologies, and Cerner Corporation where he has led health information technology strategy, development, product management, and implementation activities.

David is an active contributor to government and industry HIT activities. He serves on the ONC Standards FACA Implementation Workgroup and previously served as co-chair for CCHIT and past board member of HL7 and represented The Advisory Board Company on the FHIR/Argonaut project. David received his bachelor’s and master’s degrees in electrical engineering and computer science from the Massachusetts Institute of Technology and his MBA from Duke University Fuqua School of Business.


Greg LeClaire

Chief Financial Officer

Greg has served as chief financial officer for a number of different start-up and publicly traded healthcare, technology, and manufacturing companies. Prior to joining Manifest MedEx, Greg was CFO for three companies within Aetnas Healthagen division, including Medicity a provider of health information exchange and technology enablement solutions; HDMS, a provider of analytical healthcare reporting tools and Population Health IT, a centralized Healthagen software development organization.

Prior to that, he served as chief financial officer for ClearOne Communications, and for Utah Medical Products, a specialty medical device manufacturer. He also has consulted for and served as chief financial officer and vice president of finance and administration for a number of early-stage startup companies. Greg holds a master’s degree in management from Stanford University’s Graduate School of Business and a bachelor’s degree in accounting from the University of Utah.

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Sandra Parker

General Counsel & Chief Privacy Officer

Sandra comes to Manifest MedEx with over 20 years of experience in a variety of healthcare settings with a special focus on HIPAA and security/privacy matters. Most recently Sandra was senior health care counsel in a regional role for The Permanente Medical Group in Northern California. Prior to that, she was sole counsel to the Tulane University School of Medicine and academic medical center, advising the medical school leadership and its 400-member physician group, practicing in both clinic and hospital settings.

Sandra is a native of Louisiana, and received her undergraduate degree in English from the University of Southwestern Louisiana, her Master’s in English Literature from Louisiana State University, and her J.D. from the Loyola School of Law in New Orleans, Louisiana.

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Hiliary Critchley

Managing Director, Market Growth

Hiliary leads strategic partnerships and market growth in California for Manifest MedEx. In prior roles with Wellpass, Optimity Advisors, and the Telemedicine and Advanced Technology Research Center (DoD), she orchestrated partnerships that leveraged health technology to improve patient access to care and outcomes. She has worked closely with Medi-Cal, Medicare, Kaiser Permanente, CalPERS and other large healthcare organizations to drive effective, modern healthcare programs.

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Bob Jako

Director of People

Bob has worked for many years within the healthcare sector in California, including as an executive in The Permanente Medical Group based in Oakland, California. He has both designed and implemented a wide variety of performance feedback programs and culture change programs in an innovative, technology-forward healthcare setting.

Bob has previously served on the faculties of the University of California, Berkeley and the University Nebraska at Omaha. He earned his graduate degrees in industrial/organizational psychology at Colorado State University and completed his undergraduate studies in political science and economics at the University of California, Berkeley.