The auditor for NCQA requests a pdf printout from the source whenever possible. A screenshot can be a substituted but must be legible, so is not preferred. The following information is needed on the document:
Patient date of birth
Signature page of Encounter/Procedure report
Date of service
Clinical data relevant to audit
The only patient data audited is data the participant has already shared with MX. No additional patient information is requested.
MX will schedule an online meeting with the participant facility to go over the list of patients. The intent will be to work together during the online meeting to gather the required information at that time.