When hospitals communicate with primary care physicians, good things can happen for patients and their doctors
Data is not the same as information. Physicians often tell us they want greater insight into their patients’ health care experiences, not necessarily more data – unfiltered records, often crowded with unhelpful “noise” – but deeper and more actionable insights that provide meaning for their medical practices and their patients’ health care journeys.
Physicians have shared stories over the years about how a simple alert sent by a hospital to the right medical practice, at the right time, letting the physician know the patient had been treated in the hospital, changed the course of their patient’s outcome. These notifications are a key tool in both improving care and earning significant value-based care savings. This is the power of admit, discharge, and transfer (ADT) notifications, real-time alerts from hospitals to a patient’s physicians and care coordinators.
A patient’s primary care provider (PCP) is often unaware that their patient has been evaluated in the emergency department (ED) or admitted to a hospital. That’s because it’s rare that a patient’s PCP is on staff or already connected to the hospital’s records. It’s also a real missed opportunity for the PCP to follow up and ensure the patient has the care they need while in the hospital as well as after they are discharged and trying to recover at home. Lack of information and proper transitional care management (TCM) can lead to patients being readmitted to the hospital or unnecessary ED recurrence, both of which need to be avoided in a value-based care model.
How can ADTs be a powerful tool for your own practice? A leading network of independent primary care organizations in California is showing how it’s done.
Read the full article by Erica Galvez, CEO, Manifest MedEx, and Gavin White, Market President, Aledade, published in Medical Economics.